PART 1: Create a bootable USB memory stick. There is a very useful thread about the problem here:Īfter a lot of trial and error, I was able to resolve the problem and get rid of the message with the following process: System Board OOA Product Information Not Validįor help go to HP.com/go/techcenter/startup Whilst the new motherboard worked correctly, every time the machine was started an error would appear during POST, and it could not be removed by clearing the CMOS or updating the BIOS. I recently replaced the motherboard on an HP G62-A19SA laptop (part number 597674-001).